This is a Mobile Banker - Sydney - ME Bank role with BOQ Group based in Sydney, NSW, AU BOQ Group Role Seniority - mid level More about the Mobile Banker - Sydney - ME Bank role at BOQ Group About The Role An exciting permanent opportunity exists to join BOQ Groups' ME Banks team as a Mobile Banker. Support delivery of the ME Business Plan by turning leads into great customer outcomes. Emphasis is to grow the portfolio and exceed acquisition targets with a focus on proactively managing prospective and existing customers to retain as well as refer business. As a Mobile Banker, you’ll be at the forefront of delivering personal home lending and financial solutions to both new and existing customers. You’ll take ownership of the customer journey, managing complex needs and ensuring every stakeholder is kept informed at every stage. This role is designed for those who are ready to build a portfolio, develop referral sources, and establish a reputation in the local Sydney market. You’ll receive coaching and support to help you grow, with a clear pathway to progress to Senior or Executive Mobile Banker roles. Your day-to-day will involve building strong relationships with internal teams and external partners, managing your own schedule, and being mobile and flexible to meet customers where they are. You’ll be responsible for guiding customers through the lending process, from initial appointment to settlement and beyond, always striving to deliver an exceptional experience and drive customer advocacy. You’ll also play a key role in supporting the BOQ brand, contributing to positive change, and living the values that define our purpose. About You You are an experienced lender, a natural connector, already embedded in your local community and ready to bring your own network of leads to the table from day one. Your approach is community-centric, and you thrive on building relationships that go beyond transactions, creating genuine value for customers and partners alike. Confident and engaging, you communicate with ease and clarity, making complex financial matters feel simple and accessible. You’re self-driven and comfortable working independently, managing your schedule and priorities to deliver results without needing close supervision. Your passion for helping others, combined with your ability to work autonomously and leverage your connections, sets you apart as the ideal Mobile Banker for our Sydney team. Above all, you are spirited, optimistic, inclusive, and accountable, ready to make a meaningful impact through banking. About Us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities. BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve. Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group. Our perks At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Benefits Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team: Flexible working arrangement - Balance your work and personal life with ease. Discounted financial products - Enjoy exclusive rates on our financial services across the Group. Salary sacrificing options - Maximise your take-home pay with our salary packaging options. Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries. Purchase additional annual leave - Need more time off? You can buy extra leave days. Discounted private health insurance plan - Take care of your health with our special rates. Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA, Multicultural, Gender, Early Careers, and accessibility groups. Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index. We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community! How To Apply To apply for this role, follow the links. BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process. If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks. Please no agency applications. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the BOQ Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Guiding customers through the lending process Building strong relationships Managing customer journeys Key Strengths Customer relationship management ️ Communication skills ♂️ Self-driven work ethic Networking Financial knowledge ️ Community engagement Why BOQ Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with BOQ Group not with Hatch.
