This is a Business Operations Manager role with Dovida Australia based in Perth, WA, AU Dovida Australia Role Seniority - senior More about the Business Operations Manager role at Dovida Australia We are a leading global brand Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings. At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care. About this opportunity As a Business Operations Manager (BOM) for a company owned office, you will lead and guide the Dovida team in successfully navigating the business challenges & opportunities. We currently have an opportunity available for a strong leader to join our values-driven organisation across our Perth offices (Osborne Park & Clarkson) This hands-on senior leadership role operates in a fast-paced service-based environment, where the ability to juggle priorities, yet systematically close out tasks that drive outcomes, is crucial. Drawing on previous leadership experience, you’ll foster strong relationships with your team; motivating and guiding them to achieve business goals, as well as providing them with constructive and supportive feedback that drives business capability and aids personal growth. You will identify new business opportunities and develop and grow the business through strong community partnerships and networking. This is an excellent opportunity to join a growing business, in a dynamic market, in a highly visible and impactful role. We have a strong community purpose, with clear organisational values and culture. This is a leadership role that embraces those who want to take ultimate responsibility for their role in our global organisation. What’s in it for you? Great job satisfaction where you a making a difference to older people living in the community An excellent opportunity for an experienced leader looking to grow their career A welcome and supportive working environment locally, with support and guidance from the National Office Team, community of other BOM’s, and the Regional Manager Be a part of a growing organisation with bonus opportunities Flexible working hours, and some opportunity to work from home, office parking. Car allowance About you: Relevant experience in managing a business or standalone business unit – Service or retail-based industry An ability to drive and implement organisational change and bring your team along a path of change-management. Aged Care, NDIS or similar operational understanding is beneficial, but not essential for success in this role Demonstrated experience and a proven track record of managing and growing businesses, or business units. Experience in ensuring the continual improvement of business and financial processes and systems. Strong analytical and leadership skills and experience in developing and motivating a diverse team within the business Resilient and pragmatic approach Strong people management skills and understanding of the employment landscape in Australia. Sound commercial acumen - Strong financial literacy Valid driver's licence and ability to travel between two main office locations in Osborne Park and Clarkson How do I apply? Please submit your resume and a cover letter detailing your suitability for this role Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Dovida Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading the team Identifying opportunities ✅ Driving outcomes Key Strengths Leadership experience Business acumen Change management Aged Care knowledge Analytical skills Community engagement Why Dovida Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Dovida Australia not with Hatch.