This is a Venue Supervisor I Hillside role with Pegasus Leisure Group based in Bairnsdale, VIC, AU Pegasus Leisure Group Role Seniority - mid level More about the Venue Supervisor I Hillside role at Pegasus Leisure Group We are looking for an experienced Full-Time Venue Supervisor to join the PLG team at Sugar Gum in Hillside. You'll oversee all areas of the venue to ensure adherence to policies and procedures. Supervise employees during their shifts and offer assistance as needed with monitoring revenue targets and controlling costs. A local landmark located in Hillside, The Sugar Gum Hotel is a favourite with the locals. The venue boasts a spacious family bistro, large kids areas to keep them entertained for hours, plus a casual area referred to as 'the social' the go-to spot for a pre-dinner cocktail or a casual catch-up with friends. Pegasus Leisure Group (PLG) operating as part of The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice. What will my duties include? Supervise all areas of the venue to ensure smooth and efficient operations, adhering to company policies and procedures. Ensure employees are allocated to correct areas on shift and labour is well controlled and managed. Lead and support the team during shifts, providing guidance and addressing issues. Ensure staff are well-trained and motivated. Ensure that all health, safety, and regulatory compliance requirements are met. The role you are applying for may be quite fast-paced and require you to complete tasks including but not limited to lifting boxes, kegs or stock, standing for long periods of time, and utilising stairs. What We Are Looking For Current Victorian Responsible Service of Alcohol Certificate (RSA). Current Victorian Responsible Service of Gambling Certificate (RSG). Current Victorian Gaming Employee Licence. Food Handlers Certificate TAB Compliance Previous experience in a similar role. Ability to lead, motivate, and manage staff effectively. Strong interpersonal skills Willingness to work various shifts, including evenings, weekends, and holidays as needed. Full working rights in Australia. Why You’ll Love Working Here Ongoing learning & development opportunities. Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family. Free onsite parking Paid Volunteer and Parental Leave To learn more about us, visit our website: https://www.sugargumhotel.com.au/ Pegasus Leisure Group values and embraces diversity and inclusion and we encourage all applicants to apply. To apply online, please click on the appropriate link below. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Pegasus Leisure Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Supervising venue operations Leading and supporting the team ✅ Ensuring compliance Key Strengths Victorian Responsible Service of Alcohol Certificate (RSA) Strong interpersonal skills Previous experience in a similar job Victorian Responsible Service of Gambling Certificate (RSG) ️ Food Handlers Certificate TAB Compliance Why Pegasus Leisure Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Pegasus Leisure Group not with Hatch.