Job Description Oaks Brisbane on Charlotte Suites are looking for a full time Front Office Supervisor who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team. About the Role: Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests. Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service. Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner. Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience. Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction. *Immediate start date available This role operates on a rotating roster, including a mix of AM, PM and mid shifts.
