FOREVER US Step into the world of Forever New, where fashion meets innovation. As one of Australia’s leading global fashion brands, we’ve grown from our Melbourne roots to over 450 stores worldwide with a thriving online presence. Our success is driven by our passionate community of creative thinkers, retail experts, and forward-looking innovators who bring our vision to life - to make it her moment. Across every store, campaign and touchpoint, our Visual Merchandising team plays a key role in shaping the beautiful, cohesive brand experience we’re known for. Join us and help bring our product, creativity and customer moments to life through elevated visual communication and design. THE PERKS WE OFFER YOU As a valued member of the Forever New family, you’ll enjoy a range of benefits designed to support your success and wellbeing: Enjoy a generous 40% employee discount, with additional discounts for family and friends Subsidised daily coffee and lunch at our on-site café Celebrate special moments with loyalty and birthday leave Receive referral incentives for introducing talented people to our team Access wellbeing and sustainability initiatives that support your overall health and purpose Thrive through continuous learning and development programs Be recognised through our reward and service awards programs Benefit from subsidised parking at our vibrant Richmond Head Office Gain global exposure across five continents, expanding your horizons and career opportunities YOUR DREAM OPPORTUNITY We’re searching for a highly organised, creative and detail-driven Visual Merchandising Communications & Print Manager to join our Global Visual Merchandising team on a 12-month maternity cover. In this pivotal role, you’ll own the creation of all VM communication across our domestic and international store networks - from weekly VM updates to promotional briefs, campaign launch packs and seasonal sale communications. This is an exciting opportunity for someone who loves transforming information into beautiful visual communication, thrives in a fast-paced environment and enjoys collaborating across creative, retail and operational teams. GET EXCITED TO: Create weekly VM updates, promotional actions, campaign briefs and seasonal sale communications Prepare all store signage collateral with precision and brand alignment Ensure all signage, imagery and communications reflect our customer and brand identity Collaborate with Graphic Design, Marketing, VM, Retail Operations and external suppliers Coordinate the production, storage and distribution of all printed collateral across stores Keep pace with brand marketing to ensure VM communication is omnichannel relevant Maintain and track VM budgets across print, music and signage materials Ensure store music curation reflects customer profiles Build strong relationships with field leaders, Field VMs, store teams and key internal partners Train stakeholders on new campaign communication and signage processes Review and optimise signage storage solutions to reduce waste and reordering costs THE SKILLS & EXPERIENCE YOU OFFER US Previous experience in communication production Ability to translate all required signage requirements through relevant brand lens Strong understanding of brand fonts, colour palettes and campaign artwork creation Ability to create high resolution artwork for print of campaign images Demonstrated ability to communicate effectively with internal and external stakeholders Experience managing budgets and working within cost parameters Strong organisational and time-management skills BEHAVIOURS & ATTRIBUTES Results-driven with a can-do attitude Creative thinker with strong attention to detail Highly organised and able to manage competing deadlines Strong communicator with excellent interpersonal skills Collaborative team player who builds strong relationships Customer-focused and brand-conscious Proactive, solutions-focused and calm under pressure Reliable, punctual and committed to continuous improvement OUR VALUES Whether we’re designing beautiful collections, crafting immersive in-store experiences or collaborating across our global teams, these values guide how we show up every day: Think Customer Respect for All Keep it Simple Take Responsibility Act with Pace Join Forever New and play a key role in shaping the visual storytelling across our global retail network. Be part of a brand where fashion meets creativity - and help us make it her moment.
