Operations Manager - Parramatta, NSW Location: Parramatta, NSW Company: BGIS - Government Portfolio Client Employment Type: Full-Time, Permanent, Hybrid (1 day WFH, 4 days office) We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in integrated facilities management, delivering innovative, sustainable, and people-centred solutions across essential industries. We create safe, efficient, and high-performing environments that support long-term community outcomes. Purpose of the Role BGIS is seeking an experienced Operations Manager to oversee a complex and high-expectation government portfolio based in Parramatta. This is a unique environment that requires a strong, assured, and technically capable leader who can engage confidently with senior client stakeholders and guide operational teams with clarity and conviction. Reporting to the Executive Director, you will work in close partnership with client stakeholders and Facility Managers to oversee asset maintenance strategies, compliance, lifecycle planning, and operational performance. This role suits someone who brings quiet confidence, collaborative strength, and steadiness under pressure, alongside deep technical credibility. Key Responsibilities - Provide strategic oversight of asset maintenance management and compliance across a diverse property portfolio - Use asset performance insights to support lifecycle planning, backlog management, and service optimisation - Offer confident technical guidance and practical support to Facility Managers and operations teams - Manage budgets, forecasts, and financial performance in line with contract expectations - Oversee subcontractor performance to ensure safety, service quality, and compliance - Build trusted, productive relationships with senior client representatives - Promote a safe, respectful, and accountable workplace aligned to WHSEQ requirements - Prepare clear operational reporting and performance insights - Support and mentor direct reports through clear direction, coaching, and shared accountability Education, Experience & Skills Essential: - Background in Engineering or a recognised Mechanical/Electrical Trade - Demonstrated technical strength in facilities, assets, or critical operations environments - A minimum of 12 months' experience in a Senior Facilities Manager, Senior Project Manager, Operations Manager or equivalent leadership role - Strong working knowledge of WHS, QA, environmental systems, and statutory compliance - Financial confidence across budgets, forecasting, and KPI reporting - A communication style that is assured, collaborative, and steady, particularly in high-pressure environments - Confidence engaging with senior technical and government stakeholders - Proficiency with CMMS and standard office systems Desirable: - Formal qualifications in Facilities Management, Engineering, Property, or Business - Experience within government, justice, or regulated operational environments - Additional training in asset management, risk, or project delivery Workplace Flexibility This role is primarily based in the client's Parramatta office. After the initial onboarding period, hybrid flexibility (1 day WFH) is available, subject to operational requirements. Why Join BGIS? ✔ AFR Best Places to Work 2024 & 2025 ✔ Award-winning DE&I culture (Work180 Accredited) ✔ Leadership development & internal career mobility ✔ Health & wellbeing programs including EAP & flu vaccinations ✔ 2 paid volunteer days each year donation matching ✔ Recognition programs & innovation initiatives ✔ Global organisation with 12,000 people and 50,000 sites ✔ Sustainability-focused workplace ♻️ How to Apply If you bring technical credibility, calm authority, and a collaborative leadership style, and you're ready to make an impact across essential public infrastructure - we would love to hear from you. BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds . Eligibility Applicants must be Australian Citizens or Permanent Residents . Apply Now Be part of a workplace that values inclusion, capability, integrity, and shared success. Explore more opportunities at apac.bgis.com
