We are seeking a detail-oriented Customer Experience Administrator to join a thriving building and construction team. This role focuses on providing exceptional administrative support to ensure a seamless experience for clients and stakeholders. Client Details Our client is a well-established organisation within the property industry, known for its professional approach and commitment to excellence. A national organisation dedicated to delivering top-tier services and maintaining high operational standards. Description Provide efficient administrative and operational support to the Property/Customer Experience team. Manage shared inboxes, handle client inquiries (phone and email), and coordinate appointments. Maintain accurate records, update documentation, and ensure compliance with company and industry standards. Prepare reports, presentations, and contract or variation documentation as required. Process variations, bulk changes, cancellations, and DocuSign documents, ensuring all files are finalised, saved, and communicated to relevant departments. Update addenda, compile contract packs, upload documents to portals, and maintain internal trackers and checklists. Contribute to improving customer experience processes and identify opportunities for workflow enhancement. Profile Strong organisational and time-management skills. Proficiency in Microsoft Office Suite and other relevant software. Excellent verbal and written communication abilities. A proactive approach to problem-solving and attention to detail. Previous experience in a similar administrative or customer service role within the property industry. Ability to work effectively in a fast-paced and collaborative environment. Job Offer Opportunity to gain valuable experience in the building and construction industry. Work within a supportive and professional team environment. Temporary position offering flexibility and the chance to develop skills. 3-4 Month Temporary Contract December and January Start To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Georgia Taylor.
