This is a Sales Co-Ordinator - Retails Sales role with PharmaCare Laboratories based in Warriewood, NSW, AU PharmaCare Laboratories Role Seniority - junior More about the Sales Co-Ordinator - Retails Sales role at PharmaCare Laboratories Job Type: Permanent - Full Time Location: Warriewood, NSW Job Category: Sales About Us At PharmaCare, we are dedicated to enriching people's lives through improved health and wellness. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We have built on our success at home, with sales and marketing operations in China and SE Asia, where we sell and market some of our well-known and trusted brands. These brands include Nature’s Way, Kids Smart, Bioglan, Sambucol, Redwin, Rosken, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Promensil, BioMedica, Medlab and many more. Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair. Based on the Northern Beaches we live the life we promote. We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world. Extras we know you’ll love On-site 3 level gym with dedicated personal trainers and daily classes Full time barista with free coffee and free smoothies Generous monthly product allowance to support your health and wellbeing Paid parental leave, subsidised health and salary continuance insurance Flexible working hours Onsite parking Employee assistance/wellbeing initiatives Ongoing training and development programs Leave loading Ready to do great things with us? Job Description About the role This role is a critical contributor to the smooth running of many aspects of the sales team. Reporting to the Operations Manager you will be part of the small team that provides administrative support to the sales team. You will have the opportunity to gain insight into FMCG and into the operations of major Australian retailers e.g. Coles, Woolworths, Chemist Warehouse and more. You will work closely with stakeholders, ensuring you are proactively managing your tasks whilst enjoying the support of a very knowledgeable and supportive manager. Indicative tasks: Orders - All Brands Tracking new stores Price List Maintenance Price Changes in customer portals (Woolies /Coles / Metcash / Chemist Warehouse/ Amazon) Order Queries Claims processing for customers (Woolies /Coles / Metcash / Chemist Warehouse/ Amazon) Various administrative maintenance and team reports This is a full time in office role based in Warriewood, on Sydney's Northern Beaches. About You Desired Skills and Experience Our ideal candidate will be an excellent team player and love ticking off a task list. You will enjoy a busy work day, working closely with stakeholders and the opportunity to problem solve and contribute to an organisation that aligns with your values. Attributes and experience that will set you up for success in this role: Customer service experience Strong confident phone manner. Team player Excellent communication and interpersonal skills. Strong and proactive problem-solving skills. Time management skills and the ability to prioritise Have initiative and be well organised. Ability to collect, analyse and organise information, with attention to detail. Intermediate Excel skills Ability to learn and understand systems and processes Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the PharmaCare Laboratories team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Providing administrative support Managing orders and price lists Collaborating with stakeholders Key Strengths Customer service experience Strong and proactive problem-solving skills Excellent communication and interpersonal skills Intermediate Excel skills ⏰ Time management skills Ability to learn and understand systems and processes Why PharmaCare Laboratories is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with PharmaCare Laboratories not with Hatch.
