Key Responsibilities Identify and drive continuous improvement across technical practices Ensure claims teams meet performance and APA targets Work with the Legal Manager to develop and implement performance strategies Lead entitlement and forensic review activities, including fraud identification and referrals to WorkSafe Provide technical guidance on claims management and legislation Support claims teams to meet service, compliance and performance measures Develop strategic initiatives and procedures to uplift performance and compliance Build strong internal and external stakeholder relationships Support organisational compliance with legal, governance and WorkSafe requirements Review claims practices, identify trends and recommend improvements Partner with the Legal Manager on strategies to support remuneration and performance outcomes About You Strong technical expertise in the Victorian Workers’ Compensation scheme In-depth understanding of relevant legislation and WorkSafe guidelines Experience in a technical specialist or similar senior role Skilled in managing stakeholder relationships and competing priorities Excellent time management and organisational skills Strong problem‑solving, negotiation and strategic‑thinking ability Proven experience coaching and mentoring case managers Our culture and benefits DXC is committed to building better futures for our customers, colleagues, environment and communities. We foster a culture of inclusion, belonging and corporate citizenship, offering competitive remuneration, benefits, training and career opportunities that reflect our dedication to improving the lives of our employees and the communities in which we live and work. How to apply & our commitment to you in return If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, please press the "Apply Now" button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough and fair. Equal Opportunity Employer DXC is proud to be an equal opportunity employer and welcomes submissions from people from all walks of life. We celebrate our diversity and recognise that the unique contributions of our people give us an edge. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy, and we are committed to providing reasonable accommodation to support individuals with physical and mental disabilities. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers, usually via online services or unsolicited emails. DXC never asks for money or purchases of equipment from applicants. More information on employment scams is available here. J-18808-Ljbffr
