Timbertruss is Australia’s leading prefab manufacturer, specialising in Roof Trusses, Wall Frames, Posi Struts and Cassette Floor Panels. We pride ourselves on quality, efficiency and reliability. This has resulted in us becoming the prefab manufacturer of choice for the building industry in Australia. For more information about us, please take a look out our website: www.timbertruss.com.au Why join Timbertruss At Timbertruss, we are committed to providing our employees with a supportive and rewarding work environment. As an Account Manager, you'll have access to a range of benefits, including: Competitive remuneration package with performance-based bonuses Company vehicle Ongoing training and development opportunities to enhance your skills Flexible work arrangements to support work-life balance Comprehensive health and wellness programs to prioritise your wellbeing About the role As an Account Manager at Timbertruss, you'll be responsible for building and maintaining strong relationships with our valued clients. This is a fast-paced and dynamic role, where you'll work closely with our customers to understand their needs and provide tailored solutions to help their businesses grow and succeed. Key responsibilities Proactively manage a portfolio of key accounts, acting as the primary point of contact for our clients Develop and nurture long-term relationships with customers, understanding their unique challenges and requirements Identify opportunities to cross-sell and upsell our range of products and services Negotiate contracts and pricing to ensure mutually beneficial agreements Provide regular updates and reporting to customers on their account status and performance Collaborate with internal teams, such as sales, operations and support, to ensure seamless delivery of services Actively participate in client meetings and presentations to showcase our capabilities Assist in developing and implementing account management strategies to drive customer satisfaction and retention What we're looking for Proven experience as an Account Manager or similar sales-focused role, preferably within the Sales industry Excellent communication and interpersonal skills, with the ability to build strong relationships with clients Strong negotiation and problem-solving skills to navigate complex customer situations Ability to work independently and as part of a team to achieve shared goals Strong organisational and time management skills to effectively manage a diverse portfolio of accounts Proficient in using various customer relationship management (CRM) tools and software If this role sounds like you, we want to hear from you! Click apply now to submit an application through our recruitment portal. Please note, all applicants will be required to undergo a pre-employment medical including drug and alcohol testing.
