This is a Junior Parts Interpreter role with Hitachi Construction Machinery Australia based in Sydney, NSW, AU Hitachi Construction Machinery Australia Role Seniority - junior More about the Junior Parts Interpreter role at Hitachi Construction Machinery Australia Join a global leader in the construction & mining industry Competitive hourly rate biannual bonuses Strong training, supportive mentors & real development opportunities About Us Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. The Opportunity We are looking for an enthusiastic and motivated Parts Interpreter to join our National Contact Centre team in Revesby. This role will make you a key point of contact for customer queries relating to parts, where you will be well supported to provide a range of OEM level services ranging from sourcing parts, and customer query management within our call centre. If you’re proactive, curious and enjoy helping people, we’ll support you with training to build the rest. If successful, role will commence in January 2026. What You’ll Do Interpret and process customer parts enquiries, including pricing, stock availability and order status Provide friendly, helpful service to internal and external customers via phone and email Learn to source parts to meet customer needs and timelines Prepare quotes, sales orders and invoices Use and develop strong computer, data accuracy and attention-to-detail skills About You We’re not expecting years of experience — we’re looking for someone with the right attitude and a willingness to learn. You’ll ideally bring: A passion for delivering great customer service An interest in earthmoving equipment, machinery or mechanical components A basic mechanical aptitude (formal training a bonus, but not essential) Confidence using computers (Internet-based applications, MS Office and Outlook) Hitachi Benefits – What’s in It for You? Competitive hourly rate super earn company biannual bonuses! Flexible Working Arrangements: work from home up to 2 days per week Revesby Location with access to free onsite parking Career: Permanent Full Time Position in a leading OEM with long term job security Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program Career Progression: OEM training and opportunities for upskilling with access to the latest technologies Culture: Supportive mentors who value your input in finding new and improved ways to achieving success Paid Parental Leave Policy Health: Discounted Medibank health insurance policy EAP to support our employees and their families Employee Referral Program: successfully refer a friend and earn cash! Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company. As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments. Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Hitachi Construction Machinery Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Interpreting customer inquiries ✉️ Providing customer service Preparing quotes and orders Key Strengths Customer service Mechanical aptitude Computer skills Attention to detail Data accuracy ️ Communication skills Why Hitachi Construction Machinery Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Hitachi Construction Machinery Australia not with Hatch.
