Research Insights Manager Join Destination NSW, the champion and voice for the visitor economy within the NSW Government Clerk Grade 9/10 position with a salary range $129,464 - $142,665 per annum (pro rata) plus superannuation Temporary part-time (Tuesdays and Wednesdays, 17.5 hours per week) role (up to 20 September 2026) located in The Rocks, Sydney About the role The Research Insights Manager is pivotal in delivering comprehensive research to support decision-making, strategy development, and performance assessment for Destination NSW activities. This role involves managing both quantitative and qualitative research projects, coaching a high-performing team, and fostering a collaborative culture. You will engage with internal stakeholders to educate them on research practices and requirements and manage external research partners to ensure value-for-money outcomes. Key responsibilities include leading campaign evaluations, creative concept tests and ad-hoc research projects. This will involve managing all aspects of research operations, from defining project objectives, procurement, developing research methodology / design, analysing data to reporting. Additionally, you will lead the presentation and communication of research findings, providing valuable insights and guidance to stakeholders, while supporting departmental knowledge management initiatives and operational needs. This is a part-time job-share role working on Tuesdays and Wednesdays. For any questions related to the role please contact Belinda Mison, Associate Director Research & Development via belinda.mison@dnsw.com.au . About Destination NSW Destination NSW is the champion and voice for the visitor economy within the NSW Government. Spearheading a whole-of-government approach to visitor economy growth, Destination NSW influences and shapes the visitor economy through strategic research, policy and thought leadership, stakeholder engagement and consultation, commercial partnerships and investment in visitor experiences, business support, marketing and events. Destination NSW is also the major investor in Business Events Sydney (BESydney) for the purpose of securing more international and domestic conventions, incentive travel reward programs, corporate events and exhibitions. See destinationnsw.com.au for further details. About You You possess extensive market research experience and a strong understanding of brand and advertising tracking, campaign evaluation, and creative concept testing methodologies. You are a skilled project manager with a proven ability to deliver comprehensive quantitative and qualitative research projects, alongside detailed analytic reporting. Proficiency in a range of analysis and reporting techniques, and familiarity with tools such as SPSS/Q, Qualtrics, Advanced Excel, and PowerPoint, is essential. You have experience leading and developing a team, ensuring effective collaboration. Your expertise will drive informed decision-making and strategic insights for our organisation. To learn more about the role, please click here to download the role description . How to Apply Your application must include a cover letter (maximum 2 pages) and an up-to-date resume (maximum 5 pages) that details your capabilities and experience in relation to the above role. Applications must be submitted via our recruitment portal; applications will not be accepted by email. Closing Date : Thursday 11 December 2025 [10.00AM] Contact : Sally McRae, Talent Acquisition Partner via recruitment@dciths.nsw.gov.au Please note the Department has an office closure from 12pm Wednesday 24 December 2025 to Friday 9 January 2026 (inclusive). Recruitment will recommence on Monday 12 January 2026 and candidates will receive an update on their application from this date onward. In addition, our system will be unavailable for applications on Wednesday 24 December and Thursday 25 December 2025. Working at the Department of Creative Industries, Tourism, Hospitality and Sport At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities. Together we: Create social and economic opportunities for the state Support the creation of jobs across the creative, visitor and night-time economies Prioritise First Nations artists, stories and culture Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all Drive visitation through events, campaigns and visitor experience development Activate our night-time and creative economies to unlock unique precincts and community spaces Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history. We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form. A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.
