Transcend Workforce is seeking a Customer Service Officer to join one of our clients in the steel manufacturing industry as the first point of contact for the public, based in Traralgon Victoria. We are looking for someone with a bright personality, strong administrative skills, and a customer-focused mindset to excel in this position. Monday to Friday 9:00am - 2:30pm $41.25 per hour Your responsibilities: Customer enquiries and sales, over the phone and at the front counter Trouble shooting customer sales queries Upselling and providing quotes Sales data entry, general invoicing, administration, purchasing and inventory control. About you: Experience in a similar phone-based customer service role. Knowledge of the building industry and a strong understanding of measurements are crucial. The ability to build relationships with a diverse range of clients. Excellent verbal and written communication skills Willing to attend a medical assessment If this sounds like you, we look forward to hearing from you today!
