Who we are: At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. A progressive university, we ground our studies in industry. Expert academics bring their insights into the classroom, with a range of assessment types that aim to be authentic and informed by industry needs. Bridging the gap between study and work, our educators prepare students for career success and connect them with future employers. Building relevant skills, experience and networks from day one, students don’t just learn about their industry, they live it. What’s the job? As a Senior Business Analyst, you’ll play a key role in shaping impactful projects and product outcomes by bridging the gap between business needs and technical solutions. You’ll work closely with stakeholders across the organisation to uncover insights, define and document detailed requirements, and ensure every solution aligns with strategic objectives. With your sharp analytical mindset and collaborative approach, you’ll guide teams through complex problem-solving, process mapping, and functional design to deliver meaningful results. You’ll also champion continuous improvement by refining business analysis practices, tools, and methodologies—helping to drive smarter decisions and better ways of working across the business. Principal accountabilities (but not limited to): Requirements Analysis, Documentation, and Elicitation: Gather, analyse, and document of business requirements for complex projects. Stakeholder Engagement: Engage with key stakeholders to understand their needs and ensure alignment of project objectives with business goals. Solution Assessment and Validation: Support solution design reviews and provide feedback to ensure alignment with business and technical requirements. Continuous Improvement: Support the continuous improvement of business analysis practices and methodologies. Performance Measurement: Understand and track metrics and KPIs to measure the success of business analysis activities. Risk Management: Assist in identifying and mitigating risks associated with business analysis activities and project delivery. Who you are: You’re a sharp, technically minded Business Analyst who thrives on clarity and impact. Confident and adaptable, you cut through complexity, challenge assumptions, and bring fresh thinking to every conversation. With a natural leadership spark, you’re ready to influence change and help shape the future of our Teaching & Learning and Student Experience streams. Qualifications and Experience 10 years’ experience in business analysis across complex or strategic projects Proven ability to gather, document, and translate business requirements into actionable outcomes Strong experience in process mapping, functional design, and stakeholder engagement Skilled in Agile and Waterfall delivery environments Technical Skills: Proficiency in modelling tools and techniques such as process mapping, use cases, and user stories. Strong understanding of software development lifecycle (SDLC) and business process management. Knowledge of database concepts, APIs, and system integrations. Certifications (Desirable): Certified Business Analysis Professional (CBAP): Recognized globally, this certification demonstrates advanced knowledge and skills in business analysis. Certified Scrum Master (CSM): Useful for those working in Agile environments, this certification shows proficiency in Scrum practices. PMI Professional in Business Analysis (PMI-PBA): Offered by the Project Management Institute, this certification is valuable for those involved in business analysis and project management. Agile Analysis Certification (AAC): Focuses on Agile business analysis practices, beneficial for those working in Agile teams. To read the full job description, please click here . This is s 12-month fixed-term full-time position. Location preference is Sydney however we are also open to applicants in Melbourne offering hybrid flexibility to WFH. Visa sponsorship is not available for this position. All applicants require current and valid working rights for Australia. Why join us? Bold, modern and agile, we’re Australia’s fastest-growing university going from 164 students in 2014 to 40,000 alumni across 115 countries and 2000 staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find opportunities for professional development and career progression. We are a private, for-profit university with a robust research agenda as well as social impact initiatives focused on making the world a better place. We encourage meaningful work from our academics that contributes to our overall mission. We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic. We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer: We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from: Study free in a course/degree related to your position B Corp certified university - values driven, and purpose led Access to internal opportunities - Be supported to learn, grow and move across the organisation Hiring process: We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact yourcareer@torrens.edu.au for confidential support to ensure an equitable, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process. We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog . We’d love to hear from you. If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au
