Are you looking to kickstart your career in higher education? This 4-month contract is a fantastic opportunity for Torrens University Australia Alumni or students about to graduate , who want hands-on experience in a frontline student support role. Join a passionate and values-driven team where you’ll help deliver a best-in-class campus experience for students. This role is perfect for someone who’s ready to step into an entry-level professional role, build capability, and make a positive impact from day one. This position is full-time and on campus only (no hybrid or remote work). You must have full, unrestricted Australian working rights (no student visa work-hour limitations). What you’ll be doing You will: Be the first point of contact for student enquiries on campus Manage and resolve cases end-to-end in line with service expectations Support students with enrolment, timetabling, systems access, finance queries and academic processes Provide international student administration support in accordance with ESOS and The National Code Contribute to Orientation, campus events and engagement activities Assist with informal complaint resolution Ensure timely and accurate processing of all student admin tasks Who we’re looking for Strong customer service, communication and people skills A positive, proactive attitude with the ability to problem-solve Ability to work in a fast-paced, target-driven environment High attention to detail and confidence using systems Experience in retail, hospitality, customer service or admin is highly regarded Experience in higher education is a bonus but not essential Motivation to learn, grow and engage professionally within a university environment You must also have: Full Australian working rights — no work-hour restrictions Availability to work on campus full-time To read the full description about this role, please visit the link here: https://torrens.blackboard.com/bbcswebdav/xid-84607589_1 Why this opportunity? Perfect entry-level role to launch your professional career Gain experience in a university environment and develop transferable skills Work within a supportive team that values growth and learning Receive access to staff benefits including discounts, wellbeing initiatives and more Competitive entry-level salary: $68–69K super (pro-rata) Ready to begin your journey? Apply now and take the first step in your professional career at Torrens University Australia. Have questions? Contact sebastian.pabon@torrens.edu.au If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au
