About National Trust Queensland & the Currumbin Wildlife Sanctuary The National Trust of Australia (Queensland) [NTAQ] is a membership-based, environmental charity that connects people to significant places, collections, and stories. NTAQ manages a diverse portfolio including Currumbin Wildlife Sanctuary & Astra Lumina night show. As one of Queensland’s earliest nature-based tourist destinations and in the Queensland Tourism Awards Hall of Fame, the Sanctuary is a physical embodiment of NTAQ’s mission: to conserve and advance our natural and cultural heritage for future generations NTAQ is entering an exciting phase of innovation, and strategic diversification, and we are looking for an adaptable People & Culture Manager who is ready to help shape our future. As we continue to evolve as a leading tourism and conservation-focused organisation, you will play a key role in advancing our people agenda while embedding a culture that supports our mission and commercial success. About the Role Reporting to the Head of People & Culture, you will oversee the day-to-day operations of the P&C function and lead a dedicated team. As a trusted advisor to managers and leaders across NTAQ, you will provide pragmatic, commercially aligned people solutions that support workforce priorities and organisational objectives. In this role, you will bring strong ER/IR acumen, confidently navigating complex issues, modern awards, legislative requirements, and organisational and systems change. You will guide leaders through an evolving landscape, building capability, resolving issues early, and supporting positive, values-driven outcomes. As an experienced HR professional, you will provide practical guidance across award interpretation, performance management, investigations, and workforce planning, ensuring high-quality advice and support to managers and teams. As an approachable People & Culture professional, you will be hands-on in all aspects of HR operations and with your knowledge support streamlining recruitment, onboarding, and talent management processes, and embed efficient workflows and systems across the P&C function and support key projects including HCM rollout. Forward-looking and innovative, and a people-person, you will lead initiatives that enhance employee engagement, wellbeing, and organisational culture. You will help shape progressive HR policies, mentor and coach P&C teams, and embed capability that supports the organisation’s growth, mission, and long-term success. About You With a solid background across human resources, and experience leading a HR team. You will thrive here if you: Are energised by working in a dynamic, purpose-driven environment and have a visible management approach Have strong ER/IR capability and can confidently guide leaders through complex matters Enjoy leading and developing a small team to deliver high-quality, responsive P&C services Can balance strategic thinking with hands-on operational delivery Are passionate about shaping culture, capability and organisational growth Want to contribute to tourism experiences that genuinely make a difference What you’ll bring: Solid experience in a People & Culture leadership role Strong employment relations and industrial relations capability Ability to build trust and credibility quickly with leaders and teams Experience supporting organisational change, workforce planning or evolving operation A values-led mindset and genuine commitment to positive cultural outcomes This is an opportunity to play a key role in a well-respected tourism and conservation organisation, where your work directly supports our mission, our people, and the experiences we deliver to visitors. What we can offer Just as our charter is to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State and we also are committed to ensuring our Team Members are protected, taken care of, and of course celebrated! We offer current and future team members: Flexible Work Practices – this is an onsite role with WFH (1 day per week) Benchmarked Renumeration & Salary Sacrificing On Site Parking Tertiary Education Partners for access to recognised Qualifications NTAQ Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts. Currumbin Wildlife Sanctuary Family & Friends Passes
