Your Role at St John of God Subiaco Hospital As an experienced Café allrounder, you will engage well with café customers by delivering a high standard of hospitality and service whilst operating in a timely manner. The Position Make a deliberate, personal effort to engage with café customers. Maintain a high standard of customer service: through friendliness, speed and efficiency. Maintain high levels of personal presentation, customer interaction, constructive communication and teamwork. Make delicious coffees as required within specified time guidelines (and to the correct specification). Further to this prepare other hot and cold, beverages as required and to the menu standards. Prepare hot and cold food orders as required and to menu standards including liaising with the kitchen caregivers as necessary. Process customer payments at the till with friendliness, speed and accuracy (collecting correct payment from all customers). Adhere to the café standards for product presentation and portion size. Ensure the security of cash, stock and equipment. Ensure displays are well stocked and merchandised. Use own initiative to solve minor problems as they arise during the shift. Demonstrate the ability to multi-task across the cafés with a high level of environmental/situational awareness eg upon return from delivering meals to dine-in customers, collect empty plates from and clear tables. Physically capable of undertaking duties including pushing of trolleys, being on feet for considerable periods during the working day and able to carry 3 plated meals or coffees. Maintain high levels of general cleanliness and food hygiene standards – in all front-of-house areas. Follow the correct procedures for regular handwashing. Assist in the dishwashing process as required during each shift. Assist in maintaining the cleanliness of kitchen and storage areas as required including sweeping, mopping and cleaning of the general café area. You will have the ability to work under pressure in a fast-paced food and beverage environment and be able to work autonomously and within a team environment. To succeed you will have previous cash handling experience and demonstrated food handling skills including an awareness of food hygiene standards. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Permanent Salary : $62,257 to $65,206 per annum (pro rata for part time) plus 12% superannuation Casual Salary : $39.25 to $41.12 per hour (includes casual loading), plus 12% superannuation Permanent part time and casual positions available We offer a range of salary packaging options tailored to your employment status such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses – up to $18,550 as a permanent employee and a percentage of your earnings as a casual A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) Innovative Professional Development opportunities For enquiries contact Jasmine Andrews-Mellor, Cafe Coordinator on 9382 6111. If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
