Remote area benefits: Double your salary packaging and boost your take-home pay! Location: Rockhampton / Darumbal region.â¯â¯ From $51ph⯠12%â¯Super Not-for-Profit Salary Packagingâ¯up to $18,550â¯â¯ We’re looking for a dynamic individual to be the first point of contact for clients referred through the Head to Health Phone Line and other pathways. In this role, you’ll be a key player in guiding clients through a smooth and welcoming entry into our services, providing invaluable support on their journey to well-being. Responsibilities include:⯠Lead the way for clients : Lead the care journey, coordinating support and collaborating across teams to ensure clients receive high-quality, person-centred care. Provide direct engagement and brief interventions to ensure smooth transitions and aftercare. Collaborate : Work closely with internal teams and external partners to deliver comprehensive care. Support clients : Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step. Manage Care Processes : Oversee collaborative care planning, transitions between services, and aftercare. Strengthen Partnerships : Build relationships with local hub partners and the lived experience workforce to foster community-driven care. The ideal candidate will have: Experience : Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches. Strong leadership : You’ll take charge of client care and team coordination, ensuring clients receive the best possible outcomes. Community-focused : Experience working independently and as part of a care team in community-based recovery models. Collaboration Skills : Proven ability to engage and collaborate with diverse services and professionals in the mental health space. Qualifications Qualifications in psychology, social work, mental health nursing, counselling or a related field. A maintained relevant annual registration and/or membership of professional body ( preferred ). Additional Information What’s in it for you?⯠Flexible working conditions tailored to you. Competitive salary based on your experience and qualifications. Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety. Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. Remote area benefits - Double your salary packaging and boost your take-home pay if you live and work in an eligible remote location. Ask us how! Relocation support : If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs. Career growth : Access a range of professional development opportunities, from leadership training to discipline-specific learning. Free, confidential support – Our Employee Assistance Program is available for you and your family. More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave. 17% annual leave loading â¯(get paid more on your holidays)⯠Next steps To view a copy of the full Position Description, click here . Ready to make a real impact in your community? Apply now to join a collaborative, supportive team helping people access the care they need, when they need it.
