Rostering Coordinator – NDIS Location: Liverpool office (onsite parking 1 WFH day per week) Salary: $78k Super Hours: Full-time, permanent We’re partnering with a lovely, growing NDIS provider in Liverpool who are looking for a friendly, clear-spoken, and organised Rostering Coordinator to join their close-knit team. This role has become available due to an internal promotion — a great reflection of the supportive culture and genuine growth opportunities within the business. The team culture is relaxed, fun, and genuinely warm — very much a family feel. You’ll also be working closely with an owner who has a huge amount of industry experience, so there’s lots to learn and plenty of support. Why You’ll Love This Role Friendly, easy-going team that works closely together Full training and support provided Career growth as the organisation continues to expand Parking onsite ability to work from home one day per week Direct access to a highly experienced owner who’s great to learn from Role available due to internal promotion About the Role As the Rostering Coordinator, you’ll play a key role in making sure participants receive consistent, high-quality SIL and community support. Your day-to-day will include: Managing daily rostering and filling shifts across SIL homes and community clients Handling cancellations, shift changes, and last-minute replacements Ensuring participants receive workers who are suitable and aligned to their preferences Communicating roster updates clearly and professionally Supporting 24/7 SIL roster patterns (sleepover, active/inactive nights, etc.) Maintaining staff availability and compliance documentation Liaising closely with the SIL Team Leader, Operations Coordinator, and support workers Reviewing timesheets and assisting with payroll accuracy Keeping CRM/rostering systems up to date and producing basic reports What We’re Looking For We’re open to candidates with limited or new experience — as long as you are: A clear communicator with a friendly, approachable style Organised and proactive, with the ability to manage a busy schedule Comfortable working in a fast-paced office environment Keen to learn and grow within the NDIS space Bonus points for: Rostering or scheduling experience Knowledge of NDIS or SIL services Experience using CRM or rostering software What’s on Offer A supportive Director and team who genuinely care Fun, relaxed culture with lots of laughs Real opportunity for long-term career progression Ready to apply? Click ‘Apply’ now or contact Laura for a confidential chat: laura@brightsiderecruitment.com.au 0435 554 593
