Join Our Team as a Customer Service Coordinator! Do you enjoy talking with our elderly community? Do you have a knack for turning frowns upside down? If you answered "yes" with a smile, then we've got the perfect role for you at our call center! Who We Are: At VitalCALL, we're on a mission to delight our customers with every interaction. We believe that great service starts with a great team, and that's where you come in! We're a kind bunch who love helping others, and we're excited to welcome a new champion to our ranks. What We're Looking For: Super Communication Skills Experience in Reception and redirecting calls Empathy in Spades Energy and Enthusiasm Why Join Us? Work alongside a group of talented, supportive, and fun individuals who love what they do. We're committed to your professional development and will help you reach your career goals. VitalCALL Customer Service offers a work-life balance with two days working from home. VitalCALL operates Monday-Friday, enjoy your weekends! • High volume Inbound call queue • Quickly understanding the nature of the call and transferring the customer through to the right department. • Assistance with adhoc Customer Service tasks What we offer? Monday-Friday shifts only between 8am-5pm AEST! $70,000 salary per annum plus super Free and onsite car parking available Monthly lunches & birthday celebrations Self-development and learning opportunities Two days working from home available (subject to change) Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. BR-CB