About us With over 55 years of experience, New Horizons is a leading provider of disability, aged care, and community support services, committed to empowering individuals to live their best lives. Why work with us Above award pay and great benefits Your work matters. And so does your pay. At New Horizons, enjoy above-award pay, penalty rates, and salary packaging options that can increase your take home pay by up to $15,900 Plus, get access to novated leasing, paid parental leave, and for full-time employees, RDOs. Grow with us - Did you know our CEO Luke Buckley started out as a support worker with us, 15 years ago? That’s proof your career can go anywhere here. We invest in your future with ongoing training and mentoring, clear career advancement pathways, opportunities to specialise in aged care and disability support, and a rewards and recognition program that celebrates your wins. Perks for your wellbeing - On top of meaningful work, you’ll enjoy extras like Fitness Passport and our confidential Employee Assistance Program, giving you access to fitness, counselling, and wellbeing support when you need it. Work your way - At New Horizons, you’ll get flexible scheduling and work arrangements that support a healthy work-life balance. You can also purchase extra annual leave, and if you work 10 weekends a year, you’ll enjoy an additional week of leave on top. A supportive community - Join a collaborative and respectful team, where diversity is celebrated and every individual is valued. Build meaningful relationships with clients and their families, fostering belonging and making a real difference in the community. Strong Leadership - At New Horizons, you’ll be backed by experienced leaders who put your success and well-being first. With tailored coaching and mentoring, you’ll have the support you need to grow and thrive. About the role: The Data Analyst turns complex data into clear insights that inform decisions about our markets, products and customers. You will analyse and model data to support product profitability, NDIS quoting, customer acquisition and program planning. You’ll work with relational databases, translate findings into actionable recommendations, and help improve our analytical tools and reporting capabilities across New Horizons. Your responsibilities: Analyse and interpret data to provide insights into markets, products, customers and organisational performance Develop models to support product profitability, NDIS quoting, forecasting and customer acquisition Translate complex analytical findings into clear, actionable insights for non-technical stakeholders Extract, clean and manage data from relational databases and multiple internal systems Maintain and improve existing reporting dashboards and analytical tools Identify opportunities to enhance data quality, reporting processes and self-service analytics Support strategic and operational projects with evidence-based analysis and recommendations Build strong relationships with internal teams to understand business needs and deliver relevant insights About you Relevant tertiary qualifications (data, business, statistics, finance, IT or similar) Strong Excel skills (pivot tables, lookups, basic formulas) Skilled in gathering requirements, defining business metrics and designing interactive dashboards using software such as Tableau, PowerBI, or similar tools while adhering to data visualisation best practices to create user-friendly and visually appealing dashboards Demonstrated ability to develop insightful reports and dashboards in Power BI Analytical thinking with a proactive approach to problem-solving Pre-employment Checks: Current Police Check ( Issued within the last 3 months) Current NSW Drivers License NDIS Worker Check (or willingness to obtain) NSW WWCC (or willingness to obtain How to Apply: To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role. If you have any questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternative method of submitting your application, please email recruit@newhorizons.net.au IMPORTANT: New Horizons is an equal Opportunity Employer, and our people represent the community which we serve. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds. New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land. Due to the high volume of applications, only candidates shortlisted for interview will be contacted.
