About Us At The Missing Link , we don’t just keep up with the pace of technology - we set it. With 28 years of innovation, a team of 200 specialists, and the backing of global powerhouse Infosys , we’ve become one of Australia’s most awarded IT providers. We help businesses move faster with cutting-edge Cyber Security , IT & Cloud , and AI & Automation solutions. And we’re growing - fast. If you want to work where ambition meets opportunity, you’ve found your place. The Opportunity We’re on the hunt for a sharp, driven Business Development Representative (SDR) to spark new conversations and uncover business opportunities that lead to real impact. You’ll be the first point of contact in our sales engine - running outbound campaigns, qualifying leads, and booking meetings that matter. You’ll partner with sales and marketing to fine-tune messaging, experiment with outreach strategies, and build a healthy pipeline of high-potential prospects. If you love the chase, think like a problem solver, and want to grow with a high-performing team - this is your next move. What You'll Do Own outbound prospecting via phone, email, LinkedIn and more - you’ll find the right people and start the right conversations Qualify inbound leads and route them to the right sales experts Book quality meetings with decision-makers in key accounts Collaborate with marketing on messaging, campaigns and lead nurturing Use tools like HubSpot, LinkedIn Sales Navigator and intent data to work smarter Track activity, results, and learnings to continually improve outreach and conversion Stay sharp on our services and the wider tech landscape so you can speak with confidence Be part of a team that backs you - but gives you the autonomy to succeed Requirements 2 years in sales development or lead generation, ideally in B2B tech or IT Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level IT services and solutions, and driving interest in continued discussion with sales team members. Experience using CRMs and prospecting tools (e.g. HubSpot, LinkedIn Sales Nav) Strong verbal and written communication skills - you're confident and clear Ability to work independently and as part of a team Bachelor’s degree in business or related field Self-starter mentality - you don’t wait to be told, you make things happen Ability to connect with senior stakeholders and build trust quickly Resilience - you know how to keep going, even when it’s tough Bonus points if you’ve worked with an IT integrator, MSP or vendor Benefits We’re serious about culture - and it’s not just lip service. Here’s what you can expect: Support to grow - structured onboarding, mentoring, and career development Flexibility - hybrid working and the tools to do your best work anywhere A respected name - we’ve got the creds, the awards, and the backing of Infosys A place where you’re seen - we celebrate wins, recognise effort, and value diverse perspectives Events, training, team days - because connection fuels success Real earning potential - great commission structure Ready to Make Your Mark? If you’re ready to step into a role where your work opens doors - for our clients and for your own career - apply now. We are THE MISSING LINK between where you are and where you want to be.
