About Our Client: Is a fast-paced and highly regarded specialist medical practice in Bendigo. They are committed to delivering exceptional patient care, clinical excellence, and a compassionate, professional experience for every patient who visits their practice. The workplace is supportive, collaborative, and values high-quality service, confidentiality, and efficiency. They prioritise patient care, striving to deliver tailored health care options using the latest technology. Trial period: 3 months, transitioning to permanent part-time. Position Overview The Medical Administrator / Receptionist plays a key role in ensuring the smooth and efficient running of the practice. This is a high-volume role requiring a proactive, organised and patient-focused individual who can manage competing priorities, provide outstanding customer service, and support specialists and clinical staff. The role is essential to maintaining a welcoming front-of-house environment, efficient administrative processes, and accurate clinical documentation. Key Responsibilities Reception & Patient Services Monitor the waiting room to maintain an organised and calm environment, including guiding patients to amenities (eg; bathroom and water station). Update patients with the waiting time. Administration & Clinical Support Process outpatient private billing to Medicare, DVA, Workcover and TAC including receipting, invoicing and reconciliation. Practice Operations Facilitate urgent outpatient and inpatient appointments as directed by clinical staff, and assisting patients to achieve these outcomes. Skills & Experience Required Previous experience as a Specialist Medical Receptionist/Administrator is advantageous but not essential. Strong knowledge of medical terminology is preferred but not essential. Personal Attributes Warm, professional, and patient-centred approach. Calm under pressure and able to multitask effectively. Reliable, punctual, and committed to high performance. Strong problem-solving skills and initiative. Positive team-player with a supportive and proactive attitude. Compliance Requirements Current Police Check (or willingness to obtain). Valid Working Rights in Australia. Up-to-date immunisations in line with practice policy (if required). Commitment to ongoing training and professional development. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact ESE Consulting (Bendigo) Pty Ltd on 03 5442 6676, quoting Ref No. 201422. ESE Consulting is an equal opportunity employer and embrace inclusion and diversity in the workplace. We encourage people of diverse backgrounds to apply for roles including but not limited to Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, LGBTIQ and people with a disability.
