Why You'll Love It Make a direct impact on capability, culture and guest experience Highly visible role with national influence Supportive environment that values growth, innovation and continuous improvement Opportunity to shape training programs as the business expands What You'll Do Deliver practical FOH & BOH training across multiple venues Create training content, SOPs, e-learning modules & induction materials Build capability frameworks, career pathways & leadership programs Support venue onboarding, new opening training & operational rollouts Partner with Venue Managers & Operations to lift standards and consistency Oversee compliance: food safety, RSA, OH&S & training validations Track training metrics and report on capability outcomes What You Bring 5 years in hospitality training, L&D or operational leadership Strong hands-on training skills in busy hospitality environments Experience designing training tools, digital learning and SOPs Confident facilitator with excellent communication & coaching ability Strong understanding of full-service dining operations & compliance Tech-savvy with experience using e-learning platforms Ability to travel interstate when needed Cert IV TAE (highly regarded) Apply Now If you're passionate about developing people and elevating hospitality standards, apply today! To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Nicole Butler on NButler@frontlinehospitality.com.au quoting the reference number above. Note: Not all our current vacancies are listed on job boards, but you can check out our website for a complete listing. www.frontlinehospitality.com.au You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings! www.facebook.com/FrontlineHospitalityMelbourneWest www.linkedin.com/company/frontline-hospitality-melbourne-west