Join our team at Harvey Norman Preston as an Operations Manager · Full Time Position · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman – an Australian retail icon in the home and lifestyle space. The Harvey Norman team is seeking a highly organised, proactive, and customer-focused Operations Manager to lead and streamline operational processes while delivering Great Service, Always! Key Responsibilities Oversee day-to-day store operations to ensure efficiency and compliance Manage freight and coordinate online sale deliveries Liaise with suppliers and customers regarding faulty product returns and resolutions Ensure timely and accurate handling of stock movements and logistics Maintain operational standards and support team performance Implement and monitor processes for continuous improvement To be successful you must: Demonstrate excellent time management and multi-tasking skills Have a basic knowledge of technology and systems used in retail operations Be highly motivated and results-driven with outstanding communication skills Enjoy working in a team environment and leading by example What we require: Strong organisational skills and ability to work with minimal supervision Excellent verbal and written communication skills Ability to resolve customer complaints quickly and professionally Enthusiasm and willingness to learn with a “can do” attitude Flexibility across retail trading hours including weekends, public holidays, and late-night trades What we offer: Generous staff discounts Attractive commission-based structures Fantastic incentive-based promotions Career progression opportunities with a wide support network for professional development A positive and flexible work environment where good performance is recognised and rewarded If this role excites you and you’re ready for a new opportunity, please submit your application for consideration. Please note: Only applicants with the right to work in Australia should apply.