About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services. About the role The Worker Screening Unit (WSU) is responsible for administering the Worker Screening Act 2020 by processing applications for Working with Children Checks and NDIS Worker Screening Checks. The role of Manager, Assessment is to lead and manage a team of Senior Review and Assessment Officers. The Manager, Assessment is accountable for ensuring consistent output of high quality and timely assessments by their teams. The position is part of the leadership team in the Operational Management area of the Worker Screening Unit. Key accountabilities include: Accountable for the day-to-day operations of the team, ensuring the team produces quality outcomes. Provide advanced judgement and professional expertise to staff to assist them in the assessment of complex and sensitive cases. Utilise sound supervision principles that demonstrate expertise in case allocation and monitoring caseloads. Provide professional supervision of staff, and develop staff potential through coaching and feedback, training, motivating, and mentoring. In conjunction with Legal Services, provide leadership in the interpretation of legislation to inform key operational policy and processes. About you To be considered for the role, you must be able to demonstrate: Technical Expertise: Demonstrated ability to make written, evidence-based recommendations by analysing complex information and the ability to communicate this clearly to a range of audiences. Technical Expertise: Demonstrated competence working with a range of legislation and applying it within an operational environment. Critical Thinking and Problem Solving: Takes into account wider business context within business unit when considering options to resolve issues. Identifies recurring problems and prevents future recurrence by integrating solutions into work process. Delivers tangible business outcomes as a result of critically evaluating problems from multiple perspectives and delivering effective solutions. Innovation and Continuous Improvement: Uses understanding of clients or stakeholders' context to design and implement systems for continuous improvement within team or organisation; reviews and analyses internal and external information to improve effectiveness and quality of work; creates team environments where innovation and creativity are fostered and rewarded. Managing People: Holds self and team accountable to public sector values and agreed performance standards; supports achievement of outcomes by anticipating and resolving issues; establishes and implement actions to increase level of people engagement; creates opportunities for recognising performance. Promote Inclusion: Establishes a workforce that is diverse and takes advantage of relevant knowledge and skills; creates opportunities to improve knowledge of teams in the area of diversity and inclusion. Other requirements A tertiary qualification is desirable. For specific skills required please review the attached position description. This position is only open to applicants with relevant rights to work in Australia. How to apply Apply before the advertised closing date 11:59pm on Tuesday 16th December 2025. All applications should include: a resume; and * a cover letter which addresses the key selection criteria (within three pages). Other relevant information The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated. Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however this may differ from role to role.
