Lead & Elevate a Team Treatment Coordinators • Patient-centred care culture We’re a growing dental group with clinics across NSW and QLD, and we’re looking for a Sales Manager to lead and develop our team of Treatment Coordinators . This is a pivotal role ensuring every patient feels heard, supported, and confident in their treatment journey—while driving strong conversion outcomes. Why Join Us Real leadership impact: Shape a sales function that’s scaling quickly. Supportive executive team: Direct access to the CEO's. Patient-first approach: No hard selling—education, empathy and clarity drive our model. Career runway: As we expand, your role grows too. The Role You will: Lead, coach and develop a high-performing team of 7 Treatment Coordinators across multiple clinics. Build and execute quarterly sales plans aligned with practice performance goals. Implement sales processes, scripts and training that improve patient experience and conversion. Analyse KPIs (consultations, acceptance rate, follow-ups, revenue per case) and address skill gaps. Partner with clinical leaders to ensure treatment planning and patient communication are aligned. Support your team in a fast-changing environment. Model high empathy in patient interactions—educating, not pressuring. Requirements About You 3 years’ experience in sales leadership (healthcare, dental, medical, or high-trust service industries preferred). A track record of coaching teams , improving conversion rates, and building scalable processes. Strong communication, emotional intelligence and the ability to handle sensitive patient finances & concerns. Comfort operating in a dynamic, changing environment where processes evolve rapidly. Data literacy (CRM reports, funnel metrics, forecasting). Benefits What We Offer Competitive base salary performance bonus Strong patient-care ethos Opportunities for career growth as the group expands Employee dental benefits Employment Details Location: Sydney Head Office Type: Full-time, permanent Reports to: Group CEO's Team Size: 7 direct reports How to Apply If you’re a people-first sales leader who loves coaching, improving processes, and delivering exceptional patient experiences, we’d love to speak with you. Apply now with your CV or reach out for a confidential chat.
