Job Description As a Retail Business Consultant / Relationship Manager - NSW/ACT , you will: Coach franchisees to deliver business plans, sales performance, and operational excellence. Drive growth in store count, broker count, and customer satisfaction. Implement the State Market Representation Strategy to expand Aussie’s retail footprint. Partner on recruitment, onboarding, and lifecycle management of brokers. Act as a change leader, embedding new tools, systems, and strategic initiatives. Ensure compliance with franchise agreements, operational benchmarks, and regulatory standards.