Job Description Elysia Wellness Retreat is Australia’s leading wellness destination, offering tailored programs and exceptional guest experiences. Our reservations team is the first point of contact for guests, ensuring a seamless booking process. About the Role: We are looking for a Casual Reservations Agent to join our front office team. This role involves managing guest bookings, providing exceptional customer service, and supporting administrative tasks. Key Responsibilities: Handle phone and email inquiries professionally Process reservations accurately using booking systems Provide information about retreat packages and services Assist with guest requests and liaise with other departments