C.ex Group seeking a highly organised full time Duty Manager to join our team. What We Offer: A full-time position within an established company on the Coffs Coast A safe, fun and inclusive work environment Ongoing training and development opportunities 5 Weeks annual leave entitlement Daily meal allowance Every second weekend off Salary above $95,000 plus Superannuation As a leader, you will manage and advise on the following: Manage the day-to-day activities of the Club to deliver our service promise for the enjoyment and comfort of our members and guests. Make decisions and implement solutions to operational problems that occur in the course of your shift. Continually learn and share experiences with other managers and staff after solving issues, for future reference. Manage and working with rostered staff to ensure customer service, presentation and product quality levels are consistently achieved. Mentor staff and take part in delivering and documenting reviews and conversations. Completing keno & till reads and TAB balances. Ensuring cleaners schedule has been completed and venue is laid out according to plan. Manage the daily cleanliness of the entire venue and surrounds. Reviewing & adjusting staffing levels, responding to special circumstances & attending to short notice relief, maintaining a balance between costs & service needs. This includes reviewing the Day Sheets to ensure appropriate coverage & allocation of staff. Responding to and informing management of all emergencies and situations that arise due to equipment failure. Accurate completion of shift reports. Conducting or supervising any promotional activities. Operating in-house audio systems for Public Address, background music, meetings and functions. Accurate recording of any transfer between locations, additional stock acquired or wastage during a shift. Making recommendations on any adjustments required to current stock items or levels. Dealing with patron feedback and ensuring the appropriate action is taken. Ensuring compliance with standard operating procedures, governing legislation, assessing potential risks and taking the appropriate action. Management of events from time to time. Application should address the following requirements: A proven track record of success in a broad range of Club job functions Outstanding communication skills Enthusiasm & an obvious passion for service excellence Strong problem-solving skills A comprehensive understanding of WH&S The ability to use their initiative and make decisions Computer & POS literacy Professional presentation, impeccable grooming and reliable. Ability to work Shift Work - role is predominantly night shift Join the team and contribute to our organisation’s success in the full-time Management position that offers flexibility, and opportunity to achieve and grow. We will value your skills and commitment by providing a supportive flexible work environment, with further educational opportunities. About us C.ex Group is the premier entertainment, dining and leisure facility in the region and a leader in the Registered Clubs industry. We comprise of 3 Registered Clubs on the Mid North Coast of NSW and are progressive both for our local area and within our workforce. The diversity of our business provides an interesting and varied range of duties within this role. We exist for our community and are committed to a long future in Coffs Harbour employing individuals who share our values: Integrity, Respect, Precision, Adventurous, Commercial & Considered, Conviction, United If you are looking for a new challenge with an inclusive workplace culture and a rewarding experience, then apply now! To apply please submit your resume, along with a brief cover letter outlining your relevant experience covering the requirements listed above. Applications Close 5pm Friday 19th December 2025.
