You will advise and support Pathology Queensland Toowoomba Group Managers to deliver an efficient process-based Quality Management Framework that: Guides Pathology Queensland staff to deliver services that meet client needs. Complies with regulatory and legislative requirements. Drives continual improvement. What you'll do Lead and encourage less experienced team members in the development of their scientific knowledge by providing education, teaching and training as required. Provide advice and assistance to Line Managers and staff of the PQ - TW Group laboratories (Toowoomba, Dalby, Warwick, Kingaroy, Roma, and Charleville) to develop, review and maintain policies and procedures that: comply with regulatory and legislative requirements integrate with each other to provide a consistent end to end service for Pathology Queensland clients drive best practice and continual improvement. Support Pathology Queensland staff understand and address external accreditation requirements including NATA (Category G and B), NPAAC, TGA, and ISO 9001. Assist with the co-ordination of external quality assessments and OQI responses. Undertake root cause investigations to identify Quality Management System gaps and process improvements. About you We are searching for someone who has: Demonstrated high level of knowledge and skill in the performance of Quality and EQAP investigations in a clinical pathology laboratory. Demonstrated clinical leadership ability and contribution to the professional development of others. Demonstrated ability and proven success in contributing to building and sustaining continual process improvement culture within a large and diverse team. Proven ability to solve complex problems in the workplace. Well-developed interpersonal, written and oral communication skills including report preparation, the ability to negotiate, influence others and work collaboratively with people to make decisions. Ability to lead process improvement and client liaison activities. Understanding of laboratory quality systems and the requirements of NATA accreditation and ISO certification. Awareness of the human resource management policies applicable to contemporary workplaces. The successful applicant must hold at least a tertiary degree qualification in Medical Laboratory Science (or equivalent) from a recognised university or tertiary institution. Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.
