Job Description What you'll be doing: Sales & Client Engagement: Proactively support the sales process by preparing compelling conference proposals and following through with timely, professional communication; actively listen to client needs and translate their vision into tailored solutions that drive bookings Proposal Development: Assist in crafting detailed, accurate quotations for conference proposals, including venue selection, function requirements, menu options, and accommodation packages, balancing client expectations with revenue opportunities Client Relationship Management: Serve as a responsive point of contact for clients, building rapport through attentive service and anticipating needs to create seamless, memorable experiences from inquiry to event execution Cross-Department Collaboration: Partner with operations, food & beverage, front office, and other hotel departments to ensure flawless event delivery, acting as the central coordinator who keeps everyone aligned and informed Administrative Excellence: Produce high-quality documentation including correspondence, memos, Banquet Event Orders (BEOs), Daily Event Sheets, forecasts, and reports with meticulous attention to detail and in accordance with hotel standards
