Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Join Our Team: Case Worker – AOD Services Location: Rowes Bay, Townsville Classification: SCHADS Level 4 Status: Permanent, Full-Time Why this Role Matters The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. About the Role As a Case Worker with The Salvation Army, you’ll provide vital support to individuals on their recovery journey. You’ll deliver case management, assessments, referrals, education, and client support in line with our established guidelines and person-centered, recovery-focused approach. How You Will Make an Impact Deliver day-to-day case work, including education, interventions, group work, assessments, and referrals Develop, implement, and monitor individual treatment plans, maintaining accurate documentation and reports Support continuous improvement by embracing innovation and quality in service delivery Collaborate professionally with internal teams and external service providers Build and maintain knowledge of referral pathways and support services Undertake additional duties as required by management What You Will Bring Minimum Diploma-level qualification in AOD, Community Services, Case Management, or related field Completion of the 4 AOD Skill Set Units (or willingness to complete during employment) At least 2 years’ experience in recovery or related services (preferred) Strong skills in managing unpredictable situations using effective de-escalation techniques Sound computer literacy and data management skills Queensland Blue Card (Working with Children Check) Current Driver’s Licence What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
