Position overview Employment Type: Permanent, Full Time (80 hours per fortnight) with a monthly accrued day off Location: Warrnambool Campus Classification: Administrative Grade 1 Salary Range: $58,442.80 - $64,610.00 per annum, plus superannuation About the role South West Healthcare is seeking an enthusiastic and motivated Administrative Support Officer (ASO) to join our busy and supportive Day Stay Unit. This permanent position offers an exciting opportunity to be part of a high performing team that plays a vital role in supporting patient care. As an ASO, you will be the first point of contact for patients and families, providing high-quality reception and administrative support. You will play a key role in supporting the smooth running of the Day Stay Unit, which manages a wide range of day procedures and infusions across 15 beds and 5 chairs. Your responsibilities will include accurate data entry, record-keeping, and ensuring administrative processes run efficiently to support the team and patient experience. What you bring We are looking for someone who can demonstrate: A strong commitment to confidentiality and professional conduct A welcoming, customer-focused approach in all interactions Experience working in a busy administrative or reception environment Confidence in assessing and responding to client needs Strong data entry and record-keeping skills Excellent communication, organisational and time-management skills The ability to work both independently and collaboratively within a team What we offer You will enjoy benefits such as: Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions Internal and external professional development opportunities A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs Excellent terms and conditions of employment Who we are As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here. SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status. SWH is the major specialist referral centre for the South West region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast. To learn about the vibrant town and region please visit: http://www.warrnambool.com/ How to apply Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 7 December 2025. Please ensure you address the selection criteria as outlined in the position description. Employment Terms and Conditions will be in line with the Health and Allied Services, Manager and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement with the classification Administrative Grade 1 salary range. The successful applicant will be required to be eligible for and undergo the following: Police Record Check Employee Working with Children's Check, where required Current Immunisation status Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au
