We’re seeking an experienced Quality & Compliance Manager to join Brandbank. Reporting to the Group Sourcing & Sustainability Manager, this role is responsible for leading Brandbank’s quality and compliance agenda — ensuring our products and supply chain meet the highest safety, ethical, and performance standards. You’ll develop and implement group-wide quality, technical, and compliance strategies, manage product and factory compliance risks, and support our brands and suppliers to deliver operational excellence. THE ROLE: Lead, guide and support Brandbank brands in developing and implementing compliance goals, strategies, and policies. Oversee product compliance across all categories, providing risk assessment and advice on high-risk areas. Manage all aspects of product quality, safety, and compliance — ensuring legal and brand requirements are met. Implement new policies relating to product safety, quality, packaging, and supplier compliance. Manage 3rd party auditors, including contract negotiations and oversight of social and product audits. Partner with internal teams and suppliers to drive continuous improvement and protect brand integrity. Support the Group Sourcing & Sustainability strategy through proactive quality and compliance initiatives. On-site role 5-days per week, based in our St Kilda Road offices. THE IDEAL CANDIDATE: You’re a collaborative and solutions-focused professional who thrives in a fast-paced retail environment. You have a deep understanding of product compliance and supply chain processes, and a passion for driving quality, safety, and ethical standards. A tertiary qualification in product, process management or operations. Solid experience within a buying office or retail head office environment. Proven experience in product compliance across textiles, accessories, or cosmetics (kidswear experience highly regarded). Strong knowledge of regional and international safety, compliance and performance standards. Experience with external reporting (chemical and fibre compliance) and technical audits of offshore suppliers. Excellent communication, negotiation, and stakeholder management skills. Strong planning, analytical, and reporting capability. ABOUT BRANDBANK GROUP: Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE-DAY. WHY JOIN THE BRANDBANK GROUP TEAM? Generous discounts across all Brandbank Brands! Opportunity to work for a uniquely Australian Retail Group with a global vision Supportive team culture and environment Employee Referral Program – be rewarded for referring great new people to our team Health and Wellness initiatives with access to Employee Assistance Program Brandbank Day – An additional day's leave to use however you like – whether it's for life admin, cultural celebrations, or simply recharging. You & Your Mate – Yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter. Sample Sales – Exclusive access to product samples at great prices – a fun and exciting benefit for anyone who loves our brands. Pantry Perks – Free breakfast and snacks available on-site for a quick pick-me-up. End-of-Trip Facilities – Including bike stands, showers, towel service, and ironing boards for those commuting in active ways. To learn more and see all job listings, visit: https://www.brandbankgroup.com.au/our-talent/join-our-team Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.
