Job Description As the General Manager of Oaks Perth Hotel , you’ll bring vision, energy, and leadership to one of our key CBD properties. You’ll drive operational excellence, profitability, and guest satisfaction — ensuring every stay reflects the quality and warmth Oaks is known for. This is an exciting opportunity to lead a dynamic team and shape the continued success of our Perth hotel. Key Responsibilities Develop and execute strategic plans to maximise profitability and achieve EBITDA targets. Oversee all aspects of daily operations, financial performance, and property presentation — including Food & Beverage. Manage budgets, cost control, and workforce planning to ensure operational efficiency. Implement and maintain high standards across Front Office, Housekeeping, and Maintenance. Lead, coach, and develop a motivated, guest-focused team that embodies Oaks Hotels & Resorts’ values. Deliver exceptional guest service, promptly addressing feedback and monitoring online reviews to continuously improve performance. Build and maintain strong relationships with Body Corporate, Owners, and key stakeholders. Ensure compliance with all licensing, legislative, and health and safety requirements. Maintain impeccable standards of property cleanliness, presentation, and functionality.
