Customer Service Officer | Beverley, SA About the Role We are seeking a Customer Service Officer to join a leading national supplier of medical and in-home aids. This is a full-time position (Monday-Friday, 9am-5pm) offering a salary range of $58,000 - $65,000. As the first point of contact for customers, you will provide exceptional service by answering calls and emails, processing orders, and assisting with product information. You'll play a key role in ensuring smooth operations and positive customer experiences. Key Responsibilities Answer incoming calls and emails, providing accurate product and pricing information Process orders, quotes, and invoices using relevant systems Coordinate equipment deliveries and collections Maintain accurate client records and filing systems Liaise with internal teams and external stakeholders Assist with inventory management and stock counts Uphold company values and contribute to a safe, customer-focused work culture About You Strong communication and customer service skills High attention to detail and ability to multitask Proficient in Microsoft Office; experience with HirePos, MYOB, or SM8 is an advantage Knowledge of NDIS, HCP, or DVA portals desirable Commitment to safety and quality standards What's on Offer Competitive salary ($58-65k) Supportive team environment Opportunity to make a real difference in people's lives Apply Now: Send your resume to becky.neville@workext.com.au Location: Beverley, SA
