Do you enjoy interacting with customers? Do you have experience in logistics or an interest in the building industry? This hybrid position could be perfect for you! Join our Gepps Cross Home Improvement Store , liaising directly with our customers to ensure that their products are ready for pick-up and loading on-time, every time. This is a full-time permanent role, working across a rotating roster with weekend work. RESPONSIBILITIES Greet and serving customers in our 'pick up' area, ensuring that orders are ready for collection. Load customer vehicles via forklift according to the safety guidelines. Move stock and finished goods around the store and surrounding environment safely. Picking, packing and scanning stock ready for pick-up. Liaise with other internal and external stakeholders to efficiently and effectively resolve any concerns raised by the customer. Assist the Retail Team with in-store duties as required. General housekeeping duties to ensure a tidy work environment. Strict adherence to critical safety rules and contributing to a safe working environment. ABOUT YOU Current Forklift Licence is essential. Forklift experience including loading, unloading and maneuvering in various environments while following strict safety protocols. Previous experience within customer service highly desirable. Highly organised with the ability to work in a fast-paced team environment. Customer-centric approach, with a willingness to enhance the customer experience by working with enthusiasm, energy and pace. Commitment to operating the forklift safety, taking care of our customers, staff and products. REWARDS & BENEFITS Health & Wellbeing Support | Traineeship & Development Pathways | Career Development Opportunities | Support for Families | Recognition & Referral Programs | Team Member Discounts | EAP / Confidential Support Services ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. OUR EVP At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’. To see more information about Stratco and our careers please visit stratco.com.au/careers Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and alcohol screening, as well as obtain a National Police Clearance.
