Darwin City, Full Time, Hospitality Vacancy Listing Dates 12/11/2025 to 10/12/2025 Please Quote Reference Number 14081 Various housekeeping, front desk and management positions available Full time opportunities Join the Ramada Suites by Wyndham Zen Quarter Darwin team Ramada Suites by Wyndham Zen Quarter Darwin are currently looking to fill the following full time vacancies (minimum annual salaries per annum apply): Housekeeping Supervisor ($70,000) Operations Supervisor ($73,000) Housekeeping Manager ($77,500) Commercial Cleaner / Housekeeper ($67,000) Hotel Service Manager / Reception Shift Supervisor ($73,000) Receptionist ($70,000) For all roles, applicants must demonstrate at least 2 years' of experience in the position they're applying for. The Housekeeping Supervisor duties include: Allocate and supervise housekeeping tasks to ensure high cleanliness standards. Monitor task progress and update records in the RMS system. Train and support new housekeeping staff to meet service expectations. Inspect rooms and report issues or incomplete work to management. Manage inventory and ordering of cleaning supplies and equipment. Handle and resolve housekeeping-related complaints promptly. Perform cleaning duties when required and complete end-of-day reporting. Operations Supervisor duties include: Oversee stock control for linen, cleaning supplies, and equipment. Maintain organised storage areas, trolleys, and laundry facilities. Ensure correct use, handling, and labelling of cleaning chemicals. Supervise and train staff in laundry operations and housekeeping standards. Monitor processes and implement improvements to enhance efficiency. Coordinate with other departments to maintain high service and quality standards. Support operational needs across departments as required. Housekeeping Manager duties include: Assign and supervise housekeeping tasks to ensure high standards of cleanliness. Monitor task progress in the RMS system and maintain daily productivity reports. Manage staff rosters, timesheets, and assist with recruitment and performance reviews. Order and maintain housekeeping supplies and equipment. Address and resolve housekeeping-related complaints promptly. Support the team by performing cleaning duties when required. Attend daily management meetings and communicate effectively with other departments. Coordinate with reception, maintenance, and management to meet guest and operational needs. Commercial Cleaner / Housekeeper duties include: Carry out cleaning and housekeeping duties to a high standard using correct tools and chemicals. Perform laundry tasks including washing, drying, and folding. Restock room supplies and ensure guest areas are clean and well presented. Log tasks, start and completion times accurately in the designated system. Label and hand in lost property following company procedures. Report maintenance issues or concerns to supervisors promptly. Hotel Service Manager / Reception Shift Supervisor duties include: Supervise, train, and support reception staff to ensure consistent, high-quality service. Coordinate with all departments to deliver a seamless guest experience. Oversee front desk operations including guest check-ins, check-outs, and billing accuracy. Handle and resolve guest complaints promptly, reporting key issues to management. Maintain reception presentation, cleanliness, and professional appearance standards. Manage room bookings, reservations, and daily reporting efficiently. Stay informed on room rates, promotions, and service offerings. Drive revenue growth through upselling, late checkouts, and room extensions. Communicate clearly and professionally with guests and staff across all channels. Ensure service standards are met and operational procedures followed. Receptionist duties include: Welcome and assist guests, ensuring a friendly and professional front-of-house experience. Manage check-ins, check-outs, reservations, and guest billing with accuracy and efficiency. Handle guest enquiries, issues, and complaints promptly to maintain excellent service standards. Keep the reception area clean, organised, and presentable at all times. Maintain up-to-date knowledge of room rates, promotions, and hotel services. Record and report maintenance or housekeeping issues as needed. Support revenue growth through upselling, late checkouts, and room extensions. Complete daily reports and administrative tasks accurately and on time. Communicate effectively with guests and team members in person, by phone, and via email. Apply now through our online application form.
