In this rewarding role, as The Funeral Director’s Assistant, you will support the on-site team in delivering funeral services to the community. You will play an active role in fostering a welcoming and positive workplace, where customer service, teamwork, and achieving business goals are the priority. This role will suit someone who provides exceptional customer service at all levels of contact and wants to make an impact on their community. The role responsibilities: Assist with funeral services, viewings, transfers and associated rituals, ensuring every detail is handled with care and professionalism; Handle deceased persons with dignity, respect and in accordance with workplace hygiene and infection control procedures; Provide mortuary assistance, including preparation, lifting and maintaining cleanliness of work areas and equipment; Inspect, clean and maintain vehicles, facilities and equipment to company standards; Adhere to all company policies, procedures and health, safety and risk management requirements; Deliver exceptional customer service with empathy and sensitivity, respecting diverse cultural and religious practices; Work collaboratively with colleagues to foster teamwork, professionalism and a positive workplace culture; and Contribute to business improvement by supporting efficiency, quality service delivery and continuous improvement initiatives. How to Apply For a confidential discussion or to learn more about this opportunity, please contact Zali Oulton at u&u Recruitment Partners on 02 8245 7929 or email your CV to zali.oulton@uandu.com quoting reference number 42892 . At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments. Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs . Please submit your resume in Word format only.
