We are seeking a talented and self-motivated Policy Officer to join our team. In this role, you will help maximise the influence and impact the Tax Ombudsman can have on key matters of tax and superannuation administration. This includes undertaking initial analysis of key matters being raised with the Tax Ombudsman, researching and drafting briefing papers and contributing to consultations. The role also plays an important part in holding the ATO and TPB to account in the delivery of the Ombudsman recommendations they have agreed, following up on implementation plans. This is an opportunity to build your policy expertise, contribute to high-impact work and collaborate across government. This role is suited to an existing member of the APS, with policy experience, looking for a new challenge. The vacancy is open to current APS employees as a section 26 transfer. Initially the role will be offered non-ongoing for up to 12 months with a possibility of extension or potentially a permanent transfer. We may create an order of merit from this selection to fill similar roles in future. To apply for this role please follow the instructions below. We request that you submit your resume and application via email. The key duties of the position include Policy research, analysis and problem solving • Undertaking research, gathering insights, conducting environmental scans and reporting on findings, as required on issues of interest to the Tax Ombudsman. • Problem solving and developing of options and solutions to identified issues, often in collaboration with stakeholders or with the ATO • Producing early drafts of policy discussion papers, submissions to Ministers or briefs, as required by the Tax Ombudsman • Reviewing of draft legislation, consultation documents or monitoring of parliamentary inquiries to identify key issues for the agency's responses • Supporting the Deputy Tax Ombudsman - Reviews in their liaison with Treasury on their areas of work related to tax administration Planning, tracking and records management • Use of research, data and insights to curate a list of emerging issues arising from complaints, reviews and stakeholders and referring them for a decision for action. • Driving progress and following up on issues raised and options suggested to the ATO or Treasury to achieve problem resolution or closure • Supporting the work of the broader team on systemic reviews, including planning and quality assurance • Supporting the tracking, monitoring, and evaluation of ATO or government's action towards recommendations made by the agency. • Supporting the agency to meet government privacy and records management frameworks, policies and procedures.
