About the role: The Intelligence and Risk Monitoring Support Officer plays a key role in supporting the delivery of Safer Care Victoria's safety intelligence and risk monitoring functions. The role contributes to identifying emerging safety issues, supporting structured system monitoring, and generating insights that inform proactive responses to risks across the Victorian health system. Working under the guidance of the Manager, Intelligence and Risk Monitoring, the role provides project coordination, data preparation and documentation, and contributes to the delivery of analytics and monitoring workflows. The Support Officer works collaboratively with team members across the intelligence and risk stream including analysts, epidemiologists, and coordinators to ensure timely and accurate outputs that support safety signal detection, predictive modelling, and risk escalation. The role also assists in liaising with stakeholders across Safer Care Victoria, the Department of Health, and the broader health system to support the integration of insights into safety improvement activities. This includes providing logistical and administrative support for system reviews, safety alerts, or targeted monitoring initiatives. About us: At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected. We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. About you: A relevant qualification in Health Administration, Public Health, Safety Science, Behavioural Science, or a related discipline is desirable. Equivalent professional experience supporting the coordination of safety and quality priorities or health system activities would be advantageous. Understanding of, or interest in learning about, the Victorian health system and its safety and quality improvement priorities. Experience supporting the coordination, documentation, or delivery of data-informed projects, monitoring activities, or risk-related processes in health, government, or similarly complex environments. Ability to collate, organise, and communicate information clearly and accurately, including risk logs, reports, dashboards, and briefing materials. Awareness of, or willingness to develop knowledge in, safety monitoring approaches such as signal detection, early warning systems, and systems thinking methodologies (training will be provided). Demonstrated ability to manage competing priorities, meet deadlines, and support multidisciplinary teams working in a dynamic environment. Proficient in Microsoft Office (particularly Excel, Word, and PowerPoint) and capable of using collaboration and data tools such as Power BI, SharePoint, and Teams. Strong attention to detail, professional written communication, and a commitment to accuracy in recordkeeping, documentation, and reporting. What we offer: The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world. A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector. A strong commitment to work-life balance, including a diverse array of flexible working arrangements. How to apply: Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health. If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly. Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.
