An opportunity to join a well known organisation in the energy industry based in the Melbourne CBD, currently looking for a capable IT Support Officer to join their team on a 3-month contract. You'll be embedded in a small, collaborative IT team that values initiative, clear communication and the ability to get things done with minimal fuss. You'll have the chance to get involved in some upgrade and improvement work whilst supporting BAU. Day to day duties include: Providing hands-on technical support across desktop, laptop, and mobile devices Supporting a broad Microsoft environment — Windows 10/11, Office 365, Teams, Intune, Active Directory, and Exchange Online Assisting with Windows 11 upgrade rollout and device refresh activities Handling hardware setup, imaging, user provisioning, and permissions management Acting as the friendly face of IT — solving issues, keeping users informed, and spotting ways to improve how things are done Working closely with infrastructure and application teams to ensure seamless user experiences Key Skills & Experience: 2 years experience in IT Support or Service Desk roles Confidence troubleshooting both technical and user-facing issues A customer-first mindset and solid communication skills Energy or utilities industry experience would be beneficial How to apply If you are well suited to this opportunity, we'd like to hear from you. You can apply by clicking on the link on the advert, or via the FourQuarters website directly. Please send your resume by clicking on "apply" button below.
