Job Description The Role The Business Analyst’s role is to support complex business projects within the PMO. These projects require the effective engagement of all stakeholders from Technical Staff and Business Unit Managers to Subject Matter Experts (SMEs) and frontline staff, and advanced data analysis to validate assumptions and qualify benefits. The Business Analyst must be comfortable with gently challenging strongly held assumptions and develop creative solutions with the projects Champion and SME’s. Your key responsibilities will include, but are not limited to: Under direction from the Project Manager, support complex projects that deliver clear measurable efficiencies within the business. Work within Beyond Banks Business Process Optimisation (BPO) and Project Management (PMO) framework. Undertake stakeholder consultations, facilitate meeting and workshops to gather all required business information for requirements definition and modelling business operations Support PMO projects by preparing project scopes, business requirements documents and contributing to requests for proposals, business cases and other project documentation as necessary Create benefits models to prove the activities have made a tangible strategic improvement Review and analyse specifications and business cases produced by other business units and departments for potential projects or improvement initiatives Support the implementation and hand-over to BAU Assist in the evaluation of vendor proposals against business requirements Participate in and support the planning, preparation and execution of user acceptance testing Assist the PMO Office and Project Managers in estimating timelines and budgets for projects Provide progress/issue reports to the Project Sponsor Engage Project Sponsor(s) in issue resolution as necessary Develop process diagrams and design logical data models
