Do you consider yourself a person who loves communicating and engaging with others via phone? This is the role for you! We are seeking candidates with outstanding phone and written communication skills, someone who is detail-oriented, a team-player, curious, and willing to go the extra mile to find the solution to any problem! The purpose of this role is to conduct research on current labour market trends and transfer this material into high quality written reports. You will liaise with the Allied Health team to understand each injured individuals' situation and their subsequent employment needs as well as assist our Rehabilitation Counsellors in the production of various assessments. Day to day you will be: Learning about employment options for our clients to pursue Speaking directly to employer representatives from a diverse range of industries to compile up to date information on the available labour market Using your excellent computer literacy to write professional reports summarising your research Sharing your knowledge with a team of Allied Health professionals to assist our clients to find new employment. We Offer: Award-based wage with yearly performance and pay reviews Access to our external Employee Assistance Program Our commitment to your work-life balance combined with a genuine and friendly working culture The latest tools - Surface Pro & iPhone A strong like-minded team with a supportive culture and drive to succeed. About You: Available for a minimum of 25 hours per week - candidates seeking casual, part time and full time work will be considered Relevant customer service or telephone-based experience with strong verbal communication skills Demonstrated experience writing high-quality reports Demonstrated ability to cold canvass employers to gather key information (highly regarded) Reliable, mature-minded and ability to work independently. If you are looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you! For more information, check out our website www.procareinjurymanagement.com.au, follow us on LinkedIn or contact our careers team careers@procaregroup.com.au.
