You may be provided work experience in the following areas: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology TECHNICAL SKILLS REQUIRED CERTIFICATIONS RECOMMENDED - Windows 10 Troubleshooting - Windows Server - Microsoft Azure - Office 365 - CCNA Networking Theory, Configuration, and Troubleshooting - Use Ticketing System - Cisco CCNA 200-301 exam - MS-900 exam: Microsoft 365 Fundamentals - AZ-104 exam: Microsoft Azure Administrator - AZ-900 exam: Microsoft Azure Fundamentals
