The Opening: Are you a hands-on, operational leader who loves helping people reach their full potential? Are you experienced in the Facilities Management sector and have a strong track record in operations, customer service, safety, financial, and productivity goals? If so, read on! You will be working for a national integrated Facilities Management service provider whose model is to self-deliver across hard and soft services and asset maintenance. Boasting a diverse range of public and private clients, they are an inclusive employer, striving to evolve, innovate, and deliver sustainable solutions that ensure they stand out from the crowd. The Opportunity: Due to continued expansion, the role of Regional Operations Manager has been created to oversee a portfolio of diverse accounts, ensuring excellence in operational delivery related to growth, profitability, and productivity. You will review contract financial performance and service delivery against contract requirements to ensure continuity and ongoing development. Your Key Responsibilities will include: Leading and supporting a talented team of Account Managers, Team Leaders, Facilities Managers and Trade/Blue-Collar staff. Taking ownership of performance, safety, and compliance, ensuring everything aligns with company values, WHS, the Fair Work Act, and client expectations. Providing effective leadership, coaching, communication and support. Management of the profit and loss (P&L) of all contracts to ensure profitability. Acting as the primary contact for customers, and ensuring Customer delivery requirements and expectations are achieved and/or exceeded through a strong Customer focus. Your Background and Attributes: You will possess confidence in leading large teams of staff comprising both blue-collar and white-collar workers who are directly employed. You will have demonstrable experience in the facilities management sector, and you will enjoy getting hands-on when needed. You've led multi-site teams before and know how to bring people together to hit goals and deliver outstanding results, all in line with the Fair Work Act and doing things the right way. You thrive in culturally diverse environments and enjoy developing people to reach their potential. You’re organised, proactive, and love solving problems before they become issues and thrive on building long-term sustainable relationships with customers. Exposure to transitioning and mobilisation of new accounts, along with strong commercial acumen, will be ideal. Why You Should Apply: You will be working for a growing, integrated National FM service provider that is experiencing tremendous growth due to the retention of work, new contract wins, and strategic acquisitions. This is your chance to make a real difference — shaping teams, improving service, and being recognised for your impact. There is an ongoing growth trajectory, along with an attractive package of circa $150,000 - $200,000 plus super to reward you for your efforts. It's a dynamic and rewarding role that will provide invaluable support to teams across the business. If you are ready to utilise your people leadership skills in making a positive impact on performance, then please apply in confidence today! Contact Louise Rowe : 0400509640 SCR-louise-rowe
