Job Description As a Treatment & Clinical Coordinator, you'll be the first point of contact for new patients beginning their orthodontic journey. Your role will involve procuring clinical records, assisting clinicians through the consultation process and guiding patients through treatment plans, including discussing financial options and ensuring they feel supported and informed every step of the way. Outside of your Treatment Coordinator duties, you'll be helping oversee clinical efficiencies and assisting the Practice Manager in ensuring the smooth running and development of the clinical space. Key Responsibilities Welcome new patients and assist clinicians through the consultation process Collaborate with Orthodontists, Practice Manager, clinic staff, and patients to ensure efficient, positive experiences Present treatment plans and financial agreements Coordinate appointments and follow-up communications with patients Liaise between patients and staff Maintain accurate patient records and reporting Deliver outstanding customer service with empathy and professionalism Supervision of the clinical team Assisting the Practice Manager with clinical staff development to support clinician needs
