About Krispy Kreme At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats. About the Role As a Manufacturing Team Leader, you’ll guide and support your team to consistently produce high-quality doughnuts. You’ll manage shifts, coach Team Members, oversee food safety compliance, and work closely with the Production Manager to keep operations running smoothly. This is a hands-on leadership role where you’ll set the standard and lead by example. What are you responsible for? Leading and developing your Team Members to deliver quality doughnuts and maintain Krispy Kreme standards Using systems and processes to ensure shifts are appropriately staffed and work is planned effectively Managing your team to complete tasks on time and in line with labour targets, standards, and policies Overseeing hourly QCP (Quality Control Point) checks, HACCP (Hazard Analysis and Critical Control Points) compliance, and food safety practices Coaching, briefing, and providing feedback to Team Members to support performance and learning Ensuring Team Members comply with WHS (Workers Health and Safety) and workplace safety standards Monitoring product quality, timeliness, and suitability, and escalating issues to the Production Manager where needed Planning and leading group or one-on-one training and development sessions in line with team needs Supporting a positive, inclusive, and safe workplace culture What’s in it for you? Working for a globally recognised brand that is fun, fast-paced, and offers growth & development opportunities Industry-competitive pay rates, a positive culture, and a diverse and inclusive workplace Work alongside supportive teammates while gaining valuable experience We embrace individuality and foster a workplace where everyone feels seen, heard and valued. We train for skills, however there are just some things we need from you: Proven experience in food manufacturing or hospitality leadership Awareness of the need to maintain quality standards and product consistency Strong communication skills and the ability to coach, train, and motivate others A problem-solving mindset with the ability to make decisions and seek assistance when required A commitment to fostering an inclusive and culturally diverse workplace High level of integrity and dedication to ethical business practices Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand. Education Experience in food handling or manufacturing Demonstrated consistent delivery of high-level Production standards An understanding of the importance of WHS in the workplace Every day at Krispy Kreme is filled with little moments that have big possibilities!
