About LK Hospitality Founded in 2019, LK Hospitality has quickly made a name for itself as the home of innovative, creative and world-class dining and drinking experiences. Led by Executive Culinary Director, Stephen Nairn, our portfolio includes award-winning Omnia, Yūgen Dining and Yugen Omakase. In addition to, Yūgen Tea Bar, The Grand Room and Bromley Gallery Events, all located within the prestigious Capitol Grand, on the bustling corner of Toorak Road and Chapel Street, South Yarra. Discover more about LK Hospitality by visiting our venue websites: Omnia - https://omniabistro.com.au/ Yūgen Dining - https://yugendining.com.au/ Yūgen Tea Bar - https://yugenteabar.com.au/ The Grand Room - https://www.lkhevents.com.au/ The Opportunity Looking for a role where you can lead, inspire, and make a real impact every single day? We need a Retail Supervisor who's ready to be the heartbeat of our store operations. You'll be right there on the floor, coaching your crew, delighting customers, and ensuring every detail is absolutely spot-on. What You'll Be Doing Be the Leader Your Team Deserves Motivate and support your Sales Assistants to shine every day Lead from the front with energy, positivity, and killer customer service Coach, mentor, and celebrate your team's wins (because recognition matters!) Run a Tight Ship Keep stock flowing smoothly – receiving, rotating, and minimizing waste like a pro Own the daily operations from opening to closing and everything in between Support rostering to balance amazing service with smart budgeting Make sure food safety, hygiene, and OH&S standards are always on point Create the Experience Keep the store looking magazine-worthy with perfect presentation and merchandising Champion marketing initiatives, upselling, and seasonal promotions Handle customer questions and concerns with grace and professionalism Turn every interaction into a moment that keeps customers coming back What Makes You Perfect for This? You're someone who: Has proven supervisory or team leadership experience in retail or hospitality Leads with a hands-on, people-first approach (your team comes first, always) Communicates brilliantly and handles conflicts like a diplomat Has an eagle eye for detail and takes pride in high standards Tackles challenges head-on with creative solutions and a can-do attitude Lives by accountability, professionalism, and doing things right The Non-Negotiables Experience in premium or specialty food retail Food handling knowledge or certification RSA certification (preferred but we can work with you on this!) A genuine passion for fine food, beverages, and hospitality excellence What's In It For You? Competitive pay that reflects your experience and expertise Real career growth opportunities within our respected hospitality group A supportive, collaborative culture where your ideas and initiative actually matter Tailored training and development to help you keep leveling up Creative input on store presentation and customer experience Exposure to premium products that'll expand your knowledge and passion Ready to Lead with Purpose? If you're an experienced retail professional who's ready to bring passion, excellence, and a whole lot of heart to the role, we want to meet you! Click Apply and send us your resume. Let's create something special together. Only shortlisted candidates will be contacted – make yours stand out!
